Western digital my passport, my book, elements and essential lines. I bought a western digital my book essential edition 1tb external hard drive in. You have the control board, spindle motor, firmware, hard disk platters, and readwrite headstack. Does that absolutely mean i have to replace the hard drive or do i some others avenues to explore that may be less traumatic. I set up my hd by the book and used the smartware software and it worked perfectly for three weeks, accumulating over 85gb of data. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working.
Anyways, its been working just fine, up until a few days ago. Okay, i bought this 1tb my book external hard drive maybe 2 years ago, from overstock. Jun 06, 2014 if the external hd seems dead immediately without any signs of slowly dying, or noises, this is almost always a certain sign of sata bridge failure in an external hd. The specific causes of external hard drive failure. If your hard drive stops working here are a couple things you.
Wd unveiled today its latest desktop external hard drive the wd my book. How i rescued my data from a 3tb wd my book external hard drive. If the drive is trying to use an existing drive letter, rightclick the volume and select the change drive letter and paths option. The specific causes of external hard drive failure external or portable hard drives are even more susceptible to damage than internal or laptop hard drives. Storage needs have significantly increased due to the usage of digital.
I know the problem isnt my pc because i tried creating folders on it on like 2 other pcs. I use this hard drive as a backup to all my computer files which includes family photos, videos, etc. Under computer management it says unallocated with 931. Full solutions to fix disk unknown not initialized 2 cases. Ive recently purchased a wd mybook external hard drive to back up all of my physical media with. What to do when your external hard drive wont show up. External hard drive recovery fix and repair your external. Hi, i am just enquiring about my western digital my book essential 1tb external harddrive. Once this has been done, plug it back in and start it up. Their western digital hard drive had stopped spinning altogether, cutting the client off from all of the photos they had stored on the drive. I had the flashing light problem on a wd my book essentials i unplugged 2 fans that were plugged into an extension cord plugged my hd and. Data on your western digital my book external hard drive might be lost because of unintentional deletion, system error, drive formatting, virus infection and even.
Ive only used wd my book external drives for years. Western digital my book recovery hard drive data recovery. The design of the hard drive is also great, and installation took less than 10 minutes. Western digital my book problem question and answer dti data. Email support is free for the entire warranty period and our extensive knowledge base is. Recovering data from your western digital my book external hard drive. They are very reliable for a few years but after that not so much. Under computer management it says unallocated with.
Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Reasons for external hard drive failure data recovery. A cloned drive, of course, also serves as a useful backup of all the data on the original drive, and will let you get up and running quickly if your first hard drive fails. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. To be clear, im still using the old drive so i have two in use to store all my videos and pictures and music. Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. External hard disk drives hdds are standalone storage devices suitable for backing up internal hard drives to prevent. Wd my book external drive not working external hardware. Often the readwrite heads themselves have failed, or are failing.
First of all, you have all of the failure points from the hard drive itself. External hard disk drives hdds are standalone storage devices suitable for backing up internal hard drives to prevent against data loss caused by system crashes. Wd my passport failure and fatal device hardware error jimmy a geek. A wide variety of culprits can cause this behavior. Fix wd external hard drive not recognizedworking with light on. This 30 day period starts on the date of your first telephone contact with wd technical support. With an uptodate backup, recovering from a hard drive failure is as simple as installing a new drive and restoring your data. Get your data back our data recovery software is a quick, easy, doityourself way to get your data back. Hdra specializes in external hard drive recovery, and are certified by the following manufacturers.
Western digital mybook drive lock encryption failure and. The client in this data recovery case came to our lab after suffering a hard disk drive failure. Connect unallocated external hard drive with pc, run easeus partition master free. Recently we received an email from a macfixit reader who wrote in with a fix he found for his western digital mybook external hard drive that had stopped working. Windows my book duo raid1 is defective this info is concerning a 16 tb windows my book duo purchased from amazon on may 17th with the expectation of using the device in raid1.
Western digitals mybook drives are very convenient and popular storage. The backup strategy chosen was to purchase an additional hard disk of the exact same model as the stock drives, and rotate the two disks weekly. My book pc failure external drives for pc wd community. I plugged it in last night and the software said there was no device attached, i searched computer for e drivenothing, no c or d drive either. My external hard drive has a catastrophic failure 0x8000ffff. Thousands of people every day experience what at first seems that their external usb or thunderbolt hd, either 2. While hard drives can fail at times for odd reasons, in this instance it. External or portable hard drives are even more susceptible to damage than internal or laptop hard drives. Mar 14, 2011 recently we received an email from a macfixit reader who wrote in with a fix he found for his western digital mybook external hard drive that had stopped working. I bought this drive on sale for slightly more than a 3tb and its worked great. Probly not the best idea to buy one refurbished, but we all make mistakes. As if403 gbs of clinical videos lots of stuff i havent blogged about gone or maybe not. Strike the f1 key to continue, f2 to run the setup utility.
I inserted a win 10 bootable usb stick, immediately got a message harddisk drive failure. From the users point of view, hard drive failure looks like an operating system crash when trying to access the drive, the unusual sounds from the drive, or the drive just not listed in my computer andor in disk management. External hard drive data recovery hard drive failure. As a personal secure data store or backup device for a nas box, the my book duo 20tb is a very effective solution and remarkably good value for money. Wd my passport failure and fatal device hardware error.
Hard drive failure wd portable drives wd community. External hard drives have become popular in recent years for many reasons. Wd my book external drive not working posted in external hardware. The drive powers up and spins and soon after, i hear the little clicks of the arm. External drive failure wd my book essential 2tb my. You are responsible for the contents of your comments and any consequences that may arise as a result of them. The 2 tb id been using was causing my desktop to slow down or even hang because of.
If your external hard drive corrupted and become raw, you may try free partition manager software easeus partition master with its check partition feature to repair all existing errors on the drive. How to troubleshoot and fix external drive not detected. The best way to back up your data is with an online backup service because your files are kept in the cloud and less susceptible to being lost or destroyed. Browse the large inventory of data storage devices at staples to find a wide selection of. If the external hd seems dead immediately without any signs of slowly dying, or noises, this is almost always a certain sign of sata bridge failure in an external hd. Other options im considering include buying internal drives and using a enclosure to diy an external drive. Other than the new design, the drive doesnt have much to elevate it above others. After the my book failed i removed the hard drive from the encloses,and to my surprise there was a hgst drive not a wd. However, a failed hard drive doesnt necessarily mean that all of your content is gone forever there is hope. I was attempting to upload a video clip to my blog, and it was slow and froze up. I purchased my dell laptop inspiron 3542 1st jan 2015, but i got hard drive failure problem after 6 months and dell replace it in warranty but there after 3 months hard drive failure then they. Select the assign the following drive letter option. Its hard to transfer files out of it and it makes any pc i connect it to to lag.
Oct 11, 2016 wd unveiled today its latest desktop external hard drive the wd my book. The power connector, interface port, and a security slot on the back usb 3. I set up my hd by the book and used the smartware software and it worked perfectly for three weeks. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. Mechanical failures probably make up the bulk of hard drive failures. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Then after three years, hard drives begin to wear out. A simple external hard drivelike, say, a western digital my bookhas a few failure points. Their western digital hard drive had stopped spinning altogether, cutting the client off from all of the photos. Fortunately, when they noticed their hard drive not spinning, they brought it to the hard drive repair. Ace data recovery team advises you to stay home and ship your failed media to our. The best way to back up your data is with an online backup service because your.
If your product is not listed above, please visit the product page. Your product includes 30 days of free telephone support during the warranty period. Check on your external hard drive, click the first. I have a wd2500 external hard drive i have been using to expand my pcs hd capacity that recently began to fail. The motor burns out, the drive overheats, bearings get stuckthe kind of thing youd expect to find when a car fails. Wd mybook failure external drives for pc wd community. Extend your computers internal storage capacity by adding an external hard drive. This is essentially because they are small, usually poorly padded within their case, and can be dropped at a moments notice. Ive had my 500g my passport external drive for less than a month. How to dismantle a western digital my passport external usb 3. External hard drive failure recognized as cd drive. Jan 27, 2019 i purchased my dell laptop inspiron 3542 1st jan 2015, but i got hard drive failure problem after 6 months and dell replace it in warranty but there after 3 months hard drive failure then they replaced but 2 months after still got same problem and this time dell replace it in warranty. Fix wd external hard drive not recognizedworking with light.
Once your rescued hard drive is removed from the bad sata card. Tips for what to do if your hard drive fails seagate blog. Any drop or knock can cause a head crash in your external hard drive, which means the readwrite head of the external hard drive came in contact with the platters. The people who sold me that external hard drive arranged for western digital to try to get pictures back, and wd did, indeed, recover 98% of my images.
Seagate freeagent goflex, goflex desk, goflex satellite, slim, and expansion and expansion 2. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. I purchased my first western digital my book 4tb external usb 3. Im scared because it has a lot of files and the hard drive is malfunctioning. From the users point of view, hard drive failure looks like an operating system crash when. Our comments box is a great way for you to view other peoples feedback about products on, and add your own. After that, the failure rate levels out to 1% per year. Wd tells me the drive interface has failed on both drives, at the same time. If a hard drive is dropped and it isnt working anymore, it is likely that the platters, arm or render head of the hard drive were. Sometimes the hard disk failure can be caused by readwrite head failure or some other catastrophic defects. I was introduced to them when an external hard drive by a different company failed. Oct 15, 2015 windows my book duo raid1 is defective this info is concerning a 16 tb windows my book duo purchased from amazon on may 17th with the expectation of using the device in raid1. How to repair corrupted external hard drive without losing.
Support assist revealed a hard drive malfunction and manufacturer recommends installing a new drive. Jan 15, 2015 wd my passport failure and fatal device hardware error jimmy a geek. You can searching for it using spotlight search or via finder application utility. If your hard drive stops working here are a couple things you can do right off the bat. This is my second my book external hard drive im using and have had trouble free use out of the other one for a couple of years. Id had a lot of discs lying around, so i wanted to consolidate it all into one, physical package. Jun 08, 2012 external hard drive recovery help is here. Western digital my book home edition user manual pdf. The 2 tb id been using was causing my desktop to slow down or even hang because of problems communicating with the external drive. Your dead external hard drive is likely f apple community. Protect your data with an external hard drive staples. If the wd external hard drive cannot be detected or fails to show up in your pc, please change the usb port you may try to connect the.